Maintinence and Repairs
To issue a request for work to be performed by Cornell Shops, a work order ticket is generated through the CVM Facilities Office. In general, there is a central contact in each department that work order requests/problems are reported to Maint. Dept. Coordinators. They in turn report the information to the Building Coordinator in the Facilities Office. A work order request can be submitted to the Building Coordinator in various ways: Email, Telephone, or by using the provided Ticket Request Form
The Building Coordinator will evaluate, troubleshoot, prioritize, and generate the repair or work order request. During normal working hours the process flows as below:
Each of the three Building Coordinators has been allocated a group of buildings in which they are the primary contact. If your primary contact is not available, one of the other Building Coordinators will help you with your request.
There are two types of work order requests/repairs:
1) General Repairs - Any item that is physically a part of the building or associated with the building maintenance and repair (such as heating/cooling) and needs to be fixed.
2) Departmental Repairs - Items that belong to or are associated/owned by a department (such as an Ultra low freezer not working, additional electrical outlet, or hanging a bulletin board)
* Note - Requires a departmental SWO (Standing Work Order number)
To report maintenance or repair problems after 4:30pm M - F or on the weekends/holidays:
Call EMCS 5-5322 or 5-5777
To request an estimate please contact Wayne Davenport, Director of Capital Projects & Planning, 3-3725, wad2, in the CVM Facilities Office.
Depending on the size of the project Wayne may be able to provide an in-house estimate, if not; he will submit your request to the Planning Design and Construction Estimator's Office by requesting either a Budget or Fixed Price Estimate.
Budget Estimate - A free estimate that gives you an approximate idea of cost plus or minus 25%. If the work is performed, your final cost may come in higher or lower than what was estimated.
Fixed Price Estimate - You will be charged hourly for the time spent estimating the job. If the work is performed the cost of the project will be the amount quoted no matter the actual costs.
The Grounds Department is responsible for lawn mowing and snow removal around the Veterinary College as well as snow removal from the parking lots.
Building Care is responsible for snow removal and salting 10 feet from the building.
For any problems or concerns please contact the Facilities Office (3-3750, 3-3802, 3-3781).
The CVM Buildings Care Supervisor is Nancy Trout, 3-3780, nmb6
Custodial Responsibilities pdf
The Veterinary College has a contract with an outside vendor ACME Pest Control. They provide routine treatment for various pests on a monthly basis.
If pests are sited (which include and are not limited to: ants, mice, cockroaches, etc.) they may be documented in one of two Sighting Logs.
The Sighting Logs are three ring binders for documenting the sighting of a pest.
There is one located in the Shipping and Receiving area of the Veterinary Medical Center room# C1049.
The second is located in the Supply Center of Schurman Hall room# S1127.
Simply write in the date, location, (your name optional) and pest sited.
ACME reviews these logs monthly and treats the areas sited.
* Note - If the pest problem is severe enough to require immediate attention
(Such as bees, bat, etc) contact the Facilities Office:
(Gary Urban, 3-3750, geu1, Tim Wakeman, 3-3802, trw23, or Gary Homer, 3-3781, gdh3) directly and we will issue a work order to ACME.
