Animal Health Diagnostic Center - NYS Veterinary Diagnostic laboratory

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Veterinary Medicine Information Technology

College of Veterinary Medicine
S1164 Schurman Hall
Box #52
Ithaca, NY 14853-6401

phone: 607-253-3606
fax: 607-253-3822

Director: Shari Kearl

Department Support Procedures

  • E-mail your department's mailbox below for IT support requests, instead of directly contacting an IT support provider by email or phone.
  • E-mailing to generic mailbox goes to the primary support provider for a department, as well as designated back-up IT support.
  • The e-mail also generates a ticket in the helpdesk system.
  • If an email can't be sent or for an emergency, call 3-3606 and the IT support provider will be called via cell phone.
  • IT support providers have Treos to check e-mail at frequent intervals for new tickets.

Mailboxes are set up for departmental IT support.
Select the email link below or submit an online support request.