Clients & Veterinarians
Hospitals Open
  • Clients: Curbside patient intake and pickup only, clients are not permitted to enter the hospital
  • Pharmacy: Curbside & mail service only
  • Veterinarians: Virtual meetings every other week on current COVID-19 topics
In-Person & Online

Faculty & Staff
In-Person & Online

Cornell University and the College of Veterinary Medicine are closely monitoring the ongoing coronavirus (COVID-19) outbreak.

What's new

  • (10/8) NEW HOURS of CVM testing site:
    • Mon.-Fri.: 7:30 a.m.–5:30 p.m.
    • Sat./Sun.: 7:30 a.m.–4:30 p.m.
  • (9/17) Flu vaccination is encouraged for everyone at Cornell and is required for students. Cornell’s annual flu vaccine clinics will take place at various campus locations until Oct. 24. A clinic will be held on Thurs., Oct. 8, 10 a.m. – 4 p.m., at LH4/5 for anyone approved to come to campus. Please register here. Flu shots are also available at local pharmacies. Ithaca Wegmans will have a Cornell Clinic on Oct. 17.

Clients and Veterinarians

Routines have been modified to adhere to COVID-19 safety precautions. Call ahead for instructions on bringing your animal in for veterinary care.

Last update: 09/28/2020

Hospital Operating Status







Companion Animal Hospital




Telemed available from select services


Small Animal Community Practice




Equine Hospital




Nemo Farm Animal Hospital




Janet L. Swanson Wildlife Hospital



Native Wildlife Only


Cornell Ruffian Equine Specialists 





Cornell University Veterinary Specialists 




Ambulatory and Production Medicine

25 Mile Radius of ITHACA, NY 



Services Operating Status





Animal Health Diagnostic Center



Maddie’s Shelter Medicine Program


email for remote assistance



Curbside pickup and mail service only 


How to pick-up a pharmacy order: 

  1. Hours:
      Monday-Friday 9 a.m. - 5 p.m.
      Saturdays 9 a.m. - 12 p.m.                          
  2. Submit payment for the order prior to arrival.                                   
  3. Upon arrival, remain in your vehicle and call (607) 253-3060 and select option 
  4. Stay outside, and practice social distancing until a staff member places your order in the vestibule. 
  5. Only one person is permitted in the vestibule at a time. Please wait until staff vacate the vestibule before entering.                               
  6. Identify your name and pet’s name on the bag/s in the yellow pharmacy pick-up bin and collect the order.          

Missing items? Go back to your vehicle, call (607) 253-3231 and select option #2.

For Clients

What to expect (instructions below are specific to the hospitals in Ithaca)

Know before you go:

  • Face masks covering mouth and nose are required.
  • Leave your animal's personal items at home or in your vehicle. Items including food, medications, blankets, toys, collars, leashes, lead ropes, etc. will be provided while your animal is in the hospital.
  • Remember to bring a cell phone and charger to enable us to communicate with you.
  • Payment options are limited to credit or debit cards only. We cannot accept cash or check.

Upon arrival for drop-off or pick-up:

  • Clients are not permitted to enter the hospital. There is no public access to hospital restrooms, our staff will direct you to the closest facilities.
  • Upon arrival, remain in the vehicle and call the phone number posted in front of your parking spot or on the hospital entrance. Follow the prompts.
  • You will be asked the COVID-19 screening questions and then receive further instruction on how your animal will be collected from or returned to you using curbside leash or lead hand-off. Owners of exotic pets and cats may be asked to drop-off or pick-up carriers in the vestibule.
  • Six feet of social distancing will be attempted whenever possible.
  • The primary means of communicating between clients and veterinarians/hospital staff about your animal will be through telephone calls. Telemedicine is also available from select services.

Why can’t I come in with my pet? 

Special Hotel Rates

Nearby hotels have generously offered special day rates for CUHA clients to stay in a safe and comfortable room, with all of the hotel amenities, while they wait for their animal to be discharged from the hospital.

Courtesy Hotel Listing

For a complete listing of places to stay and other information about our area check out Visit Ithaca - Lodging

Hotel listing - special offers 

Name Location Comments Phone

Estimated Rates

Subject to change

Amazing Grace Bed and Breakfast 136 Hunt Hill Rd Accepts friendly Pets/Horses 607-229-8636 Call for daily/weekly specials
Best Western University Inn 1020 Ellis Hollow Road Accepts Pets (With a Deposit) 607-272-6100

Special rates for clients coming to town for veterinary emergencies during COVID-19:

Day rate at $39.00 for anyone who would like a place to stay while they wait for their animal.

Overnight rate at $65.00

Free wireless, access to 3 restaurants and grocery store, hotel is located 1/2 mile from the hospital.

Quality Inn 356 Elmira Rd Accepts Pets (With a Deposit) 607-272-0100 $98-180
Courtyard by Marriott 29 Thornwood Dr Accepts Pets (With a Deposit) 607-272-0100 $179-399
Embassy Inn Route 366 NO Pets 607-272-3721 $95-135
Grayhaven Motel 657 Elmira Rd Accepts Pets 607-272-6434 $75-160
Hampton Inn 337 Elmira Rd Accepts Pets 607-277-5500 15% Discount on room Rate
Hilton Garden Inn 130 E Seneca Pl Temporarily allowing pets during the COVID-19 crisis

As for the Vet Hospital rate

Special rates for clients coming to town for veterinary emergencies during COVID-19:

Day rate at $59 for anyone who would like a place to stay while they wait for their animal. Comfortable access to a bathroom, WiFi, food, and rest.

Over night rate at $89

Hotel Ithaca 222 S Cayuga St NO Pets 607-272-1000 $189-400
Homewood Suites by Hilton 36 Cinema Dr Accepts Pets 607-266-0000

Special rates for clients coming to town for veterinary emergencies during COVID-19:

Day rate at $59 for anyone who would like a place to stay while they wait for their animal. Comfortable access to a bathroom, WiFi, food, and rest.

Over night rate at $79

Ithaca Marriott Downtown on the Commons 120 South Aurora St NO Pets 607-272-2222 $159-204
La Tourelle 1150 Danby Road (96B) 5 pet friendly rooms ​​ 607-273-2734 $170-465
Meadow Court Inn 529 S Meadow St Accepts Pets (With a Deposit) 607-273-3885 $89-300
Rodeway Inn & Suites 654 Elmira Rd Accepts Pets (With a Deposit) 607-272-5252 $79-250
Super 8 400 S Meadow St NO Pets 607-273-8088 $101-350

Telemedicine (CVM Internal Link)

CUHA has expanded remote care capabilities for select aspects of our practice through telemedicine consults. It’s important to know: Emergency care cannot be performed using telemedicine. For emergencies call (607) 253-3060 right away.

Useful Links

For Veterinarians


  • Referral portal CUHA rVet Connect
  • Pharmacy: Veterinarians may call in new prescriptions or authorize refills by calling (607) 253-3231 and selecting option 1. 

Veterinary community meetings

We invite veterinary professionals to join our monthly meetings, which provide current information related to COVID-19 as well as a space to share our experiences as we continue to navigate this pandemic together.

Next meeting: Thursday November 12 at 6 p.m.

Previous meetings

Useful Links