Clients and Veterinarians
Routines have been modified to adhere to COVID-19 safety precautions. Call ahead for instructions on bringing your animal in for veterinary care.
Last update: January 2022
Hospital Operating Status
|
HOSPITAL |
LOCATION |
STATUS |
TELEMED |
NOTES |
PHONE |
|
Ithaca, NY |
Open |
Yes |
Telemed available from select services |
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|
Ithaca, NY |
Open |
||||
|
Ithaca, NY |
Open |
||||
|
Ithaca, NY |
Open |
||||
|
Ithaca, NY |
Open |
Native Wildlife Only |
|||
|
Elmont, NY |
Open |
|
|||
|
Stamford, CT |
Open |
||||
|
Open |
Services Operating Status
|
SERVICE |
STATUS |
NOTES |
CONTACT |
|
Open |
|
||
|
Onsite temporarily unavailable |
|
email sheltermedicine@cornell.edu for remote assistance |
|
|
Open |
Curbside pickup and mail service only |
How to pick-up a pharmacy order:
-
Hours:
Monday-Friday 9 a.m. - 5 p.m.
Saturdays 9 a.m. - 12 p.m. - Submit payment for the order prior to arrival.
- Upon arrival, remain in your vehicle and call 607.253.3060 and select option 4
- The client service representative will confirm your order is ready and you may enter the hospital to collect your items.
For Clients
Staying Safe Together: What to expect (instructions below are specific to the hospitals in Ithaca)
Know before you go:
Yes, we’re open! We have protective protocols in place to safeguard you, your animal, and our staff.
A few things to keep in mind if you have an upcoming appointment or need emergency veterinary care:
- Upon arrival for all hospital services, please remain in your vehicle and call the main phone number of the hospital you are going to visit.
Companion Animal Hospital 607.253.3060
Equine and Nemo Farm Animal Hospital 607.253.3100
Small Animal Community Practice 607.253.2300
- Our client service team will provide you with instructions based upon the nature of your visit.
- All clients and hospital personnel will be asked to wear a face mask while in the building. Cornell University mask requirement information page.
-
For the duration of your animal’s time within the hospital and for some time afterwards, we will be calling you to discuss important health updates, treatments and more. All calls from the hospital will appear as BLOCKED or No CALLER ID on your phone. For us to be able to reach you quickly and efficiently, we ask that you please:
- Keep your phone turned on and charged
- Accept incoming calls from Blocked and No Caller ID numbers
Telemedicine
CUHA will continue to offer telemedicine services for select aspects of our practice. It’s important to know: Emergency care cannot be performed using telemedicine. For emergencies call 607.253.3060 right away.
Useful Links
For Veterinarians
Referrals
- Referral portal CUHA rVet Connect
- Pharmacy: Veterinarians may call in new prescriptions or authorize refills by calling 607.253.3231 and selecting option 1.
Useful Links
- AVMA resource page
- NYSVMS COVID Resource Page for Members
- Animal Health Diagnostic Center Veterinary Support Services: Email vetsupport@cornell.edu
- Cornell Center for Veterinary Business & Entrepreneurship has created a veterinary business resource page
- AAEP resources for equine veterinarians
- Coronavirus updates from the Baker Institute for Animal Health
- Coronavirus updates from the Cornell Feline Health Center
