Shelter Consultation Services
*Due to Cornell University's new travel restrictions related to COVID-19, we are unable to travel for on-site shelter consultations at this time. Please continue to email us at firstname.lastname@example.org for remote assistance. Thank you.
We welcome consultations with shelters!
Maddie's® Shelter Medicine Program at Cornell offers a range of consultative services, both remote and on-site, to shelters. We are also happy to help with interpretation and application of diagnostic testing submitted by shelters through the AHDC at Cornell. We provide email, telephone, and in-shelter consultations.
Email and Phone Consultations
Annually MSMP at Cornell responds to over 100 email and phone consultations. Shelter-related topics include disease management, shelter medicine and care protocols, treatment of animals, facility design, and guidelines and advice pertaining to COVID-19 and shelters.
To ask a shelter-related question, please email us at email@example.com and include your contact information (name, organization, email, phone, etc.). A member of our team will respond to your request within 24 hours M-F.
Outbreak Response Assistance
If you are experiencing what seems to be a disease outbreak in your shelter, please email us at firstname.lastname@example.org with the work OUTBREAK in the subject line. Include a description of why you are contacting us along with your contact information (name, organization, email, phone, etc.). A member of our veterinary staff will respond to you ASAP.
We do not charge for general email or telephone consultations.
On-site Shelter Consultations
Our consultations in shelters involve either targeted consults or full shelter health evaluations resulting in a written report of our findings and recommendations. There are charges for on-site consulations which include our travel costs (travel, lodging and food) and a professional fee. In recognition that shelters have limited resources, our fees are nominal and we work to provide services to all types of organizations regardless of budget.
Targeted consults: if you are experiencing a particular problem (such as an outbreak of disease) or you wish to improve specific aspects of animal care (such as reducing the incidence of a particular disease or improving your behavioral wellness program), we will visit your facility to investigate and make written recommendations to address the problem/issue.
Comprehensive shelter health evaluations: If you would like us to evaluate your health- or behavior-related program overall, we conduct comprehensive shelter evaluations.
Our range of services can include recommendations regarding:
Cleaning and disinfection
Health-related protocols regarding:
- Foster care
- Parasite control
- Disease surveillance
- Animal and staff traffic patterns
- Disease testing
Case management in the shelter
Evaluation and management of shelter statistics
Behavior-related protocols regarding:
- Canine and feline behavior assessment
- Behavior modification in the shelter
- Dog training
- Stress management for dogs and cats