Admissions, Discharge, and Medical Records

The Companion Animal Admissions Office

Phone:  607.253.3060
Fax:  607.253.3788

The Companion Animal Hospital Admissions Office is comprised of highly trained staff members who field hundreds of calls every day, as well as manage scheduling and receiving incoming appointments. After regular business hours, our after-hours coordinators admit emergencies, direct emergency calls, and offer assistance to clients throughout the night.

The Companion Animal Discharge Office

Phone:  607.253.3585
Fax:  607.253.4313 

The Discharge Office handles billing for all companion animal cases and pharmacy items. They also assist clients in applying for Care Credit and financial assistance when needed.

The Equine and Nemo Farm Animal Hospitals Admissions and Discharge Office

Phone:  607.253.3100
Fax:  607.253.3787

The front office staff for our Equine and Nemo Farm Animal Hospitals expertly handle all business related to patient admission and discharge, fielding calls from clients and referring veterinarians, and hospital billing.

Small Animal Community Practice

Phone:  607.253.2300
Fax:  607.253.3232

Medical Records

Phone:  607.253.3044
Fax:  607.253.3788

The medical record of your animal's visit is a vital component that keeps you and your regular veterinarian informed of the entirety of the treatment received. Our medical records staff meticulously maintains thousands of medical records and ensures continuity of care with each record's proper completion. They are available to assist you and your veterinarian with requests for copies of patients' records and reports.

Hours of operation:

M-TH, 7AM - 4:30PM
F, 7AM - 4PM