CUHA Telemedicine Information

The Cornell University Hospital for Animals has expanded remote care capabilities for select aspects of our practice through telemedicine consults.

Animated graphic of girl with surgical mask petting dog

Important to know

  • Emergency care cannot be performed using telemedicine, for emergencies call 607.253.3060 right away.
  • Response time will be within 48 hours Monday through Friday.
  • Telemedicine appointments will be available 8:00 a.m. – 4:00 p.m. Monday through Friday only.
  • Televet is the cloud-based program that connects you to Cornell veterinarians. You will not be talking to a third-party veterinarian. Consults are available for dermatology, nutrition and behavior. Additional hospital departments may also offer Televet consults at their discretion.
  • The Telemedicine Service offers consultation at a maximum fee of $250 for 30 minutes or $125 for every 15 minutes.
  • A clinician will reach out to schedule a consult in 1-2 business days once the consult request is received through TeleVet.

Signing up with TeleVet

  • Copy and paste into your browser URL or click here to create a new account. 
  • Enter "Cornell University Hospital for Animals" in the “Veterinary Practice Name” field (not your primary care veterinarian).
  • Once you have filled in your pet’s information (age, breed, etc.) click “New Consultation” in the upper right-hand corner. You will be prompted to enter your payment information. You MUST do this to attend your virtual consultation appointment.