Your emergency visit to the Cornell University Hospital for Animals begins when you pull up to front of the Companion Animal Hospital. Please park your vehicle in the patient parking in front of the hospital and check-in at the reception desk.
After you register, a veterinary student or LVT will perform a triage. During the triage you will be briefly interviewed about your pet’s condition. To further evaluate your pet’s stability, the student or LVT may also obtain baseline vital parameters. After this brief assessment the student or LVT may ask you to wait with your pet in the waiting room, or they may ask your permission to take your pet to the emergency treatment area where they will be further evaluated by one of our emergency clinicians. If stabilization is recommended, they will also ask your permission to perform basic diagnostic tests and institute the therapy deemed necessary to stabilize your pet. If your pet is taken to the emergency room you must wait in reception area. Space restrictions and the intense activity that may involve your pet as well as other patients being cared for in the emergency room preclude your ability to stay with your pet. Please remain in the reception area, so emergency personnel can find you when needed.
In turn, you will be escorted to an exam room where a veterinary student will obtain a full clinical history. If your pet is waiting with you, the student will also perform a complete physical exam. Subsequently, the student will leave to discuss your pet’s history and physical exam findings with the emergency clinician that is caring for your pet. Afterwards the emergency clinician will enter the exam room, review the history clarifying any questions, and perform their own physical exam. After this complete assessment the emergency clinician will discuss their findings, thought processes, and recommendations with you.
Throughout the emergency visit, please understand that there may be delays. The reasons for the delays may not be obvious to you, but always are related to how many critically ill and emergency animals our patient-care team is treating at the time. We will do our best to keep you informed about your animal’s status, what our patient caseload is, and what you might expect in terms of the length of time you may need to wait. Please be assured that your doctor’s priority is the care of your animal and the other emergency and critically ill patients in the hospital.
If your animal’s condition requires the opinion of a specialist and the specialist is not on-site at the time of your emergency visit, you may have to wait for the specialist on-call to come to the hospital, or your animal may have to stay overnight for a consultation the following day.
If your animal needs to be admitted to the hospital as an inpatient, your animal will be transferred to a specialty service within 24 to 48 hours and will be cared for by a different veterinarian. Every case is thoroughly reviewed upon transfer to ensure excellent patient care and an outstanding educational experience for our students.
If you would like to visit your pet during their hospitalization, this can be arranged with the doctor caring for your pet. For safety reasons, all visitors must be accompanied when in the clinical areas of the hospital. Please remain in the public areas of the hospital unless escorted by your doctor, student or LVT.
If your veterinarian arranged for your pet to visit our Emergency Service, or if you provide us with the contact information for your veterinarian, the Cornell University Hospital for Animals doctors will do their best to keep your veterinarian informed of your animal’s progress and our diagnosis. Discharge statements outlining diagnosis and treatment are faxed to your veterinarian unless you instruct us not to do this.
Cooper's caper
Barn cat brain surgery highlights hospital’s emergency mettle
When a Good Samaritan brought a cat hit by a car to the Cornell University Hospital for Animals, no one knew the cat was one of our own. Bleeding and shocky from a powerful blow, the cat began a journey through some of the most advanced emergency techniques and intensive care the Hospital has to offer.
“We had no idea who he was but we had to act fast,” said Dr. Jenefer Stillion, resident in the Emergency and Critical Care service (ECC). “He had severe head trauma and a ruptured lung leaking air into his chest cavity, making it difficult to breathe. We stabilized him and tapped his chest periodically to remove the air leaking around the lungs.”
The next morning they discovered the cat was Cooper, the Large Animal Hospital’s resident barn cat. “When we learned this cat was found on Route 366 near our hospital, we asked Large Animal staff if they were missing any barn cats. They came over and quickly identified him,” Stillion said.
Cooper was worsening; air continued leaking into his chest and he was growing less responsive, indicating a significant ongoing brain injury. The ECC doctors eased his breathing with a chest tube and took a CT scan of his head. “We found an upper jaw fracture, blood in his nasal passages, evidence of a skull fracture, and several areas where he was bleeding into his brain,” said Dr. Gretchen Schoeffler, ECC specialist.
“With injuries that bad the only way to relieve increasing intracranial pressure and stop ongoing damage is intensive surgery to the skull,” said Schoeffler.
Brain surgery is no light task, but neurosurgeon Dr. Curtis Dewey from Clinical Sciences was up to the challenge. On Friday evening, February 11th, he performed a successful craniotomy, removing part of Cooper’s skull. The ECC team and Intensive Care Unit technicians are managing Cooper through recovery.
“He’s shown improvement every day. It’s amazing how cats can recover,” said Stillion, with Cooper purring happily in her lap. “He responds to bright lights and sounds, and purrs or chirps when he’s handled. He can even walk around a little. It will take time to know if he’ll return to normal kitty life, but his chances are strong. With months of therapy, many head trauma survivors make full recoveries.”
Survival is unusual for animals with trauma as bad as Cooper’s. “Many owners decide not to operate on cases with head injuries this severe,” said Schoeffler. “It’s invasive and requires a big commitment to helping an animal through recovery. Knowing we have the resources to do that, we decided to go forward.”
“We need to care for our own,” said Hospital Director Dr. Bill Horne, who made that call. “This cat is a pet of the hospital, and it is our obligation to care for him.”
Back in the barn, the Large Animal staff feel Cooper’s absence. “He was a useful mouser and a good friend,” said Wendy English, Client Service Manager for CUHA, whom Cooper greeted every morning.
Stillion recalled a story in which Cooper befriended a recovering horse that had to be walked every day. “Cooper would run ahead and wait, the horse would walk toward him. They would sniff, and Cooper would run ahead again, encouraging the horse to follow.”
Cooper won’t be returning to the barn while on the mend, but in the meantime he has found a good home. Large animal surgery technician Katie Howard agreed to take Cooper as a foster kitty. He spends evenings with her and returns to the Intensive Care Unit during the day for nursing care.