Educational Support Services

Services & Team

ESS offers a variety of services to help you accomplish your educational goals. We strive to strengthen the relationship between teachers and learners and foster creative collaborations.

If you have an idea for a project, or questions about an existing resource please contact us (

Educational Media Production

Our production team collaborates with faculty and staff to create effective and engaging resources. We are able to produce

  • Educational Videos
  • Medical illustrations
  • Custom Animations
  • Photographs

Instructional Support

We provide instructional design and technical support for CVM-supported teaching and learning platforms. For in-depth how-to tutorials please visit our knowledge base. (

  • Canvas LMS (for CVM faculty and staff)
  • Panopto ( for lecture-hall and pre-recorded videos)
  • Module building platforms including H5P and Articulate Rise

Software Application Development

  • eTest/OSCE/Clinical Grader
  • Instructor/Course Evaluations
  • Custom Teaching Modules

Teaching Facilities Support

  • A/V Classroom and Lab Support
  • Lecture Capture
  • Web Conferencing
  • Audience Polling Technology
  • Wireless Screen Projection
  • AV Purchase Consultation and Installation

Continuing Education

Our team is available to assist with

  • Event planning and implementation
  • Course and resource development for external audiences
  • RACE accreditation questions

Our Team

The mission of Educational Support Services is to produce and facilitate educational experiences grounded in educational theory that help prepare individuals to improve the health and well-being of animals and people worldwide. We strive to strengthen the relationship between teachers and learners, and foster creative collaborations.

Dr. Jodi Korich
Associate Dean for Education

Phone: 607.253.3603
Location: S3 217, Office of the Dean, Veterinary Center


In her role as the Associate Dean for Education, Dr. Korich oversees curricular design, delivery, and monitoring for the College. Working in collaboration with the entire Educational Support Services team, her goal is to ensure that all faculty have the support and resources needed to meet their instructional goals. Her professional interests include technology-enhanced teaching, adaptive learning, curriculum design, and organizational management. In her spare time, Jodi enjoys spending time hiking and planning/tending her flower garden.

Andrea BeukemaAndrea Beukema
Director of Educational Design & Development

Phone: 607.253.3434
Location: S2 210 Veterinary Center


In her role as Instructional Designer, Andrea works to create engaging learning experiences that draw on current research-based teaching and learning methods. Her goal is to help faculty design, re-design, and incorporate new technologies into their teaching. Her professional interests include instructional media production, online learning, and technology-enhanced teaching. In her spare time, Andrea enjoys teaching and riding dressage.

Justin Limper
Manager of Operations

Phone: 607.253.3200
Location: S3 105 Schurman Hall


In his role as Manager of Operations, Justin oversees the Continuing Education (CE) office and organizes events geared toward practicing Veterinarians and Veterinary Technicians.  He handles all the logistics of the facilities, speakers, and financials.  His professional interests include making CE events as efficient and educational as possible.  In his spare time, Justin enjoys working on cars and playing disc golf.

Allison Buck
Medical Illustrator

Phone: 607.253.3079
Location: S2 214 Veterinary Center


In her role as Medical Illustrator and Animator, Allison assists faculty in maximizing the educational potential of medical and scientific material through visual art and storytelling.  Her professional interests include the educational applications of immersive technology, photogrammetry and 3D authoring, and educational game design.  In her spare time, Allison enjoys exploring the trails of Ithaca with her Rottweiler, Cain.

Katelyn Carney
Veterinary Education Consultant

Phone: 607.253.3719
Location: S3 105  Schurman Hall


In her role as a Veterinary Education Consultant, Dr. Carney works as the Program Chair for the New York State Veterinary Conference, assists in the development of other continuing education conferences at the veterinary college, and leads the Veterinary Technician Professional Speaking Development program. Her professional interests include applying the science of learning to graduate and continuing education, faculty and staff professional development, and individual and community wellness. She is a candidate in the teacher-training program Eight Active Ingredients of Tai Chi under Dr. Peter Wayne, author of The Harvard Medical School Guide to Tai Chi. In her spare time, she enjoys practicing Kung Fu and Tai Chi, as well as playing around with her ukulele, chickens, two children and husband.

Dave Frank
Instructional Technologist

Phone: 607.253.3696
Location: S2 206  Veterinary Center


In his role as Instructional Technologist, Dave helps to facilitate learning through Audio-Visual technologies in the classroom.  His professional interests include working with faculty members to apply and adapt technologies to meet their specific instructional needs and preferences.  In his spare time, Dave enjoys working on his dairy farm and taking walks in the woods.   

Carol Jennings
Multimedia Producer

Phone: 607.253.4460
Location: S2 218 Veterinary Center


In her role as multimedia producer, Carol creates media content to empower learners and to support the mission of the college.  Her goal is to design, produce, and direct high-quality, effective, engaging and innovative media content.  Her professional interests include exploring new media approaches that enhance the traditional arts of directing, cinematography and visual storytelling.  She enjoys collaborating with faculty, students, and colleagues in developing media that serves society and our community.

Nahla Minges
Event Coordinator (Continuing Education)

Phone: 607.253.3719
Location: S3 105  Schurman Hall


In her role as Event Coordinator, Nahla plans and manages conferences and events held by the Continuing Education (CE) office at the College of Veterinary Medicine.  She builds websites, creates invitations, and assists in planning fun and educational events designed to enhance the college’s mission. In her spare time, Nahla enjoys acrylic painting and spending time with her husband and son.

Julie Powell
Courseware Programmer

Phone: 607.253.3843
Location: S2 212  Veterinary Center


In her role as Courseware Programmer, Julie develops and maintains educational management systems such as CourseEval, ClassLists, and eTest, and administrative systems for Admissions, Financial Aid, and the Registrar’s Office.  Her professional interests include working with faculty and other Educational Support Services (ESS) team members to add interactivity to teaching modules. In her spare time, Julie enjoys running, backcountry hiking, and wilderness canoeing.

Craig Riecke
Courseware Programmer

Phone: 607.253.3450
Location: S2 216  Veterinary Center


In his role as Software Developer, Craig develops and maintains educational management systems such as CourseEval, ClassLists and eTest, and administrative systems for Admissions, Financial Aid, and the Registrar’s Office. His specialties include integration, document search and retrieval, and software architecture. In his spare time, Craig enjoys bicycling, hiking, salsa dancing, and reading.

Alejandra SeaderAlejandra Seader
Multimedia Producer

Phone: 516.987.8558
Location: Remote


In her role as Multimedia Producer, Alejandra helps to create online educational resources and courses for the College of Veterinary Medicine using the highest quality media production.  Her professional interests include collaborating with faculty members to create engaging and effective online learning experiences.  In her spare time, Alejandra enjoys spending time in nature, hiking, and playing with her daughter. 

Katelynn Wagner
Instructional Technologist

Phone: 607.269.6766
Location: S2 210  Veterinary Center


In her role as Instructional Technologist, Katelynn works to support technology in the classroom. She leads software trainings and provides classroom support, Canvas support, and instructional technology to faculty members. Her professional interests include staying updated on all the latest educational technology and applications. In her spare time, Katelynn enjoys teaching yoga, running ultra-marathons, and skiing.